Alaa Amer Projects

The Electronic Complaints Portal is a vital governmental platform developed to streamline the process of submitting and managing complaints related to educational affairs in Kafr El Sheikh. This secure and user-friendly portal empowers citizens to voice their concerns efficiently, ensuring transparency and accountability in public service. It provides a structured system for tracking complaint status, facilitating direct communication between citizens and relevant authorities. By digitizing the complaints mechanism, this project significantly enhances citizen engagement and contributes to improving the quality of educational services through responsive and effective feedback channels.